Registration Cancellation & Refunds

Refund Schedule

Refunds on registration fees will be calculated from the date of receipt of written notification:

• Before 1 March 2026: 50% refund less an administration fee of $50 (including GST)

• On or after 1 March 2026: No refund available

Payment Method: All approved refunds will be returned via the same payment method used for the original payment.

Delegate Substitutions

If you are unable to attend after 1 March 2026, you may nominate an alternative delegate:

• Substitute delegate details must be provided in writing

• The original booking and paid fees will be transferred to the new attendee

• No additional charges apply for delegate substitutions

Extenuating Circumstances

In cases of extenuating circumstances, ASPM may consider refund requests outside of the standard terms outlined above. Such requests will be assessed on a case-by-case basis at the sole discretion of ASPM.

Event Postponement

In the event that the conference must be postponed due to an extreme and unforeseen circumstance:

• All registrations will be fully transferable to the new conference date

• No action is required from registered delegates

• Further communication will be provided regarding the rescheduled event

How to Cancel or Make Changes

All cancellations and changes to registration must be submitted in writing via email to: 📧 education@aspm.org.au Important: Verbal cancellations or changes cannot be accepted. Written notification is required for all modifications to registrations.

For any questions regarding this cancellation policy, please contact education@aspm.org.au